Bravia55HX923 wrote:

 

you dont seriousely believe that!, in fact they are more likely to get hold of one before anyone else!, what would make this even funnier (admittedly i have not looked) is i hope the disc does not carry the Sony pictures home entertainment logo on it, that would be embarrassing!

I seriously wouldn't imagine that Sony view every film that is released..

However in answer to your question, yes I do, issues such as this don't usual come to Sony's attention until someone reports that they have a problem viewing the BD movie..

I rented a copy from Blockbuster. Fright Night 2011 Blu Ray disc plays no problem on a PS3.

Message was edited by: RFCally

Message was edited by: RFCally

hey sony?

what shoud i do?

im from switzerland im a swiss user

help

me !

i hope so 2...i hope it well be soon resolved the problem..with an software update i hope!!

beaucse i put much miney in december for sony products new lcd bravia sony 40nx725 new high end blu ray player s780 new home cinema all from sony bdv 380  !!!

but its the only blu ray or dvd how doesnt work.....on a sony player

bevore ivd never head problems i use lg samsung or panasonic or pioneer player...its the first time that ived buy a sony player....maybe the last time !!!!!!!!!!!!! its impossible...unbelievable...

DaveRH

I have the same player and the same Bluray (from Lovefilm) and have the exact same problem.  I tried changing the BD/DVD-Rom setting and the exact same thing happened for me.

Is this related to firmware or hardware?  This is the 1st bluray I have had problems with, is this just the start?

Cheers

I sent an email to the customer service team drawing their attention to this thread and here was the response.

Thank you for your recent e-mail.

I understand that you have e-mailed in to bring an issue which has occurred with some discs when trying to play the "Fright Night 2011" Blu-Ray disc to Sony attention.

My apologies if you have experienced this problem for any inconvenience that this may have caused you.

In regards to this matter I can advise you that whilst there is no known faults with any of the models of Blu-Ray player you have listed, due to the nature of electronics in rare instances these types of issues can occur.

If you own one of the above models please confirm which model it is that you own and whether you have updated the firmware on the unit as this may resolve the issue.

If not, please can you send the disc in for testing to the address detailed below.

Sony Europe Limited
Customer Information Centre
Jays Close
Viables
Basingstoke
RG22 4SB

On receiving this disc I will confirm whether a resolution can be identified for this problem.

I look forwards to your response.

Yours sincerely

Richard Clarke
Customer Information Centre
SONY UNITED KINGDOM

I made sure to mention ALL the models that were experiencing the problem in my email, I can only assume they didn't check it and ignored it completely.

Message was edited by: tachikoma83

Message was edited by: tachikoma83