Sony: Sony Tablet S Update problem

gt19300

6 posts since
Aug 14, 2012

Yesterday I updated to latest Android version 4.0.3 release 1. Now the onscreen keyboard is not available. When I try to type in a URL this opens google voice type and a screen saying 'waiting for results' with a never ending circular rotating icon.

Thalamus.

Written on Aug 14, 2012 9:03 PM

Hi gt19300,
Welcome to Questions & Answers..

Open settings..
Then under Personal tap on Language & Input..
Under Keyboards & input methods ensure Google voice typing is NOT selected & that Standard Keyboard IS selected..
gt19300
6 posts since
Aug 14, 2012

Written on Aug 22, 2012 4:15 PM

Thank you, but under keyboards and input there are 2 entries only. The first is Default (Automatic - Google voice typing) and under this the second is Google voice typing - (Automatic.) There isn't the option to deselect or any reference to Standard Keyboard. I've done a soft reset, didn't solve it.

Message was edited by: gt19300

Message was edited by: gt19300
Contacted Sony Support 16th Aug. and went thro' factory reset, didn't solve it. They are escalating it and will respond on Monday 20th.

Message was edited by: gt19300
Sony rang yesterday 20th. No resolution available, Will ring back Friday 25th. Have now lost confidence in Sony.
Leginsmith
4 posts since
Aug 16, 2012

Written on Aug 16, 2012 10:03 AM

There is loads of confusion and problems since the update to 4.03. Even people with other makles of tablet are having many problems.

My sony will not allow me ot use play, gmail, talk or any google app, it keeps saying GAPPS error or server error.

COME ON SONY GET IT SORTED
PeterEB78.9
1 posts since
Aug 19, 2012

Written on Aug 19, 2012 11:05 AM

Hi, I've had three lock ups since the last update, only way out is to rest. If you havn 't got a suitable pin around it seems that a very long press on the on/off button does a reset, but a fix would be better.
Thalamus.

Written on Aug 22, 2012 4:19 PM

gt19300 wrote:

Thank you, but under keyboards and input there are 2 entries only. The first is Default (Automatic - Google voice typing) and under this the second is Google voice typing - (Automatic.) There isn't the option to deselect or any reference to Standard Keyboard. I've done a soft reset, didn't solve it.

Message was edited by: gt19300

Message was edited by: gt19300
Contacted Sony Support 16th Aug. and went thro' factory reset, didn't solve it. They are escalating it and will respond on Monday 20th.

Message was edited by: gt19300
Sony rang yesterday 20th. No resolution available, Will ring back Friday 25th. Have now lost confidence in Sony.
Hi gt19300,
could you supply you Sony support case number please & I'll see if I can get someone check this out & contact you..
massilia69
18 posts since
Aug 15, 2012

Written on Aug 23, 2012 12:05 AM

welcome to sony world,
same as you all ,
stuck with the last release ,
none of google apps works,
and they have no solution at the moment!
hot regards from France
gt19300
6 posts since
Aug 14, 2012

Written on Aug 23, 2012 1:29 PM

Case Number is 7071102. Thank You.
Thalamus.

Written on Aug 23, 2012 8:52 PM

Thanks, I have passed your case number & directed Sony support to your comments in this thread, I hope someone gets in contact with you soon..
gt19300
6 posts since
Aug 14, 2012

Written on Aug 24, 2012 12:18 PM

Thank you. I'll let you know any outcome.
Thalamus.

Written on Aug 24, 2012 5:06 PM

gt19300 wrote:

Thank you. I'll let you know any outcome.
Yes please do..
fredspaw
1 posts since
Aug 25, 2012

Written on Aug 25, 2012 3:10 PM

same problem. just turned tablet on (bought yesterday) updated google play and now i can no longer access the store to download apps. any guidance appreciated. Fred
gt19300
6 posts since
Aug 14, 2012

Written on Aug 30, 2012 9:02 PM

On Saturday 25th August purchased a Microsoft 5000 Mobile Bluetooth Keyboard from PC World for £22. Did this online for store pick up as this is priced at £49 in store.
Connected this to Tablet and gained internet connection to reinstall Google Account. Downloaded AI Type Keyboard from store and Tablet in working order. Not the ideal solution but it worked.
Sony then rang on 29th August, no resolution available nor any anticipated date. They will ring when it is. Explained what I had done and made my feelings known in no uncertain terms and requested a return of the Tablet for repair or replacement as it is still in 2 year warranty. Told not to return at this time but to give time for a resolve to be made. I would have thought Sony could provide a resolve before now as I first reported this on 16th August.
I have been a Sony supporter having bought a Bravia 3D TV, NEX-5 Camera, DVD Recorder and Tablet S. Sony support sites are dire sending you round in ever decreasing circles until you disappear up your own rear. No more Sony products for me.
Thalamus.

Written on Sep 14, 2012 1:32 AM

gt19300 wrote:

On Saturday 25th August purchased a Microsoft 5000 Mobile Bluetooth Keyboard from PC World for £22. Did this online for store pick up as this is priced at £49 in store.
Connected this to Tablet and gained internet connection to reinstall Google Account. Downloaded AI Type Keyboard from store and Tablet in working order. Not the ideal solution but it worked.
Thanks for sharing hopefully this will help others if they encounter a similar problem..

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Sony Tablet S Update problem

Topic started on Aug 14, 2012 3:28 PM , last reply on Sep 14, 2012 1:32 AM

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