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ERROR 334

Topic started on Aug 20, 2011 8:22 PM , last reply on Jul 31, 2012 8:41 PM

in VAIO and Computing > Notebooks
haari4824
1 posts since
Aug 20, 2011

WHEN I TRYING RESTORE COMPLETE SYSTEM I AM GETTING THE MESSAGE ERROR : 334, ANYBODY CAN HELP ME


  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Aug 20, 2011 10:58 PM

    Hi haari4824

     

    It would be helpful to know the reason for restoring the system and the problems, if any, that led up to this.

     

    The error code would suggest a hard drive problem. Have you checked that the hard drive is recognised in the BIOS (tap F2 at boot to access the BIOS).

     

    If the drive is recognised then try resetting the BIOS to defaults and then attempt the recovery once more.

     

    Rich


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  • onairgraphics
    onairgraphics
    4 posts since
    Jul 26, 2012
    Written on Jul 26, 2012 6:43 PM

    Hello. I got the same problem. No possibility to solve it!

     

    My old HDD was defect so I had to get a new one.

    The new HDD is 750GB NTFS formatted and 100% ok and brand new (tested by dealer).

     

    • I bought the 4 original Recovery DVD´s from my Sony Dealer for VGN-AW31ZJ (my notebook)
    • The new HDD drive is recognized correctly in the BIOS (Hard Disk Drive 1: 750GB)
    • I was resetting the BIOS to defaults, too. (Get Default Values / Load Optimized Defaults)


    I attempted the recovery about 20 times during the last 8 weeks.
    It doesn´t work. Always Error 334

     

    Please help!

    Chris


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  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Jul 26, 2012 8:33 PM

    Hi onairgraphics,

     

    Is the replacement drive by any chance an 'Advanced Format' drive? If so have a look at this thread to see whether anything there helps.

     

    https://www.sony-europe.com/discussions/message/757559#757559

     

    Rich


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  • firionicable
    firionicable
    54 posts since
    Apr 19, 2012
    Written on Jul 27, 2012 2:49 AM

    I've also been looking for an answer on this type of problem, but to no avail. It seems like I am stuck. This could be a HDD problem. I will try to change mine and see what will happen.


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  • onairgraphics
    onairgraphics
    4 posts since
    Jul 26, 2012
    Written on Jul 31, 2012 8:14 PM

    Hello Rich.

     

    My HDD is no 'Advanced Format' drive. I´ve tried it with another HDD, same model, same manufacturer, same size as the one which was originally build in my VAIO. This HDD got no bad sectors and was tested before. HDD is 100% ok.

     

    The Error is the same! Error 334 at 0% during System Recovery with original recovery discs. I think there have to be a problem with the recovery software itself, because nothing else was changed on the laptop since I bought it.

     

    There is no way to solve the problem. I´m so annoyed about Sony!


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  • rich912
    rich912
    9,307 posts since
    Aug 28, 2004
    Written on Jul 31, 2012 8:41 PM

    Hi onairgraphics,

     

    Apart from purchasing a new set of recovery media the only other thing I can suggest is to reset the BIOS to defaults and then try the disks again.

     

    Rich

     

    Edit: Sorry just re-read your original post and see that you have already reset BIOS to defaults.  I wasn't aware that dealers supplied recovery media. I thought the only genuine source of supply was Sony Support...

     

    Message was edited by: rich912

     


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