Skip navigation

 
Currently Being Moderated

vgc-va1 unable to start

Topic started on Jun 10, 2012 2:16 AM , last reply on Jun 15, 2012 2:26 AM

in VAIO and Computing > All-in-one Desktops
rubyred52 21 posts since
Feb 7, 2012

hi

i have bought an old vgc-va1 all-in-one online

on turning on the power i can see only the vaio logo and nothing else happens

what could be the problem?

please help


  • rich912 9,306 posts since
    Aug 28, 2004
    Written on Jun 10, 2012 7:55 AM

    Hi aliasger_jamali,

     

    Unfortunately this could be caused by a number of things but for starters try tapping F2 at boot to enter the BIOS settings and check that the hard drive is recognised.

     

    If recognised you could try tapping F10 at boot to access the HDD recovery utility and recover the machine to factory defaults. If successful this will format the hard drive and reinstall the original OS complete with drivers and utilities.

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • rich912 9,306 posts since
    Aug 28, 2004
    Written on Jun 10, 2012 10:11 PM

    Hi alaisger_jamali,

    It would seem that either the drive or the recovery partition is corrupt. I assume that you didn't receive a copy of the recovery disks with the machine?

    You can order a set of disks from Support but you may want to first try installing a retail copy of Windows, if you have such a thing, just to check that the hard drive is OK and there is no other underlying problem that is preventing the computer from booting.

    Rich


    Go n-éirí an bóthar leat
    • Reply
  • rich912 9,306 posts since
    Aug 28, 2004
    Written on Jun 14, 2012 7:14 PM

    You're welcome. Pleased to hear that  the problem is resolved.


    Go n-éirí an bóthar leat
    • Reply

Share