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Sony Tablet S stuck in a reboot loop?

Topic started on Jan 27, 2012 10:03 AM , last reply on Jul 5, 2012 11:23 AM

in Sony Tablet
mozzy22
mozzy22
4 posts since
Jan 27, 2012

This may be long winded but I want to paint a full picture.

I received a Sony tablet S for Christmas after the first day of use, the tablet restarted on its own and then just got stuck in a reboot loop (kept rebooting every 2 mins approx). The only way to stop the reboot loop was to do a full factory restore.

I brought it back to the store and it was sent away for repair after 10 days it was returned and the power cable had been replaced. The same issue happened again after a few hours of use so I brought it back to the store and they gave me a replacement (i.e a brand new tablet) assuming it must be a faulty device.

However the new device has also started going through this reboot loop and I've had to do a factory restore again.

I've read numerous forums for days and can't find any similar issue, has anyone ever had this problem before or have any idea how to fix it, I don't want to go back to the store again.

Any help or suggestions would be grately appriciated I'm at my wits end with it at this stage.


  • amillionbytes
    43 posts since
    Sep 30, 2011
    Written on Feb 5, 2012 12:56 PM

    Hey mozzy - you probably saw the other posts on here about the reboot loop?  I only had it once myself - I put it down to some weirdly corrupt media file that was making the media database rebuild go mental, so wiped the thing and have used MediaGo to transfer media ever since - and now, no problems.  THat's my only suggestion!


  • Kiwichristian
    2 posts since
    May 10, 2012
    Written on May 10, 2012 6:18 AM

    Hi from New Zealand.

     

    I had the SAME issue with mine.

     

    Returned the original to the place of purchase and got a new one, this time a 32GB one instead of 16GB.

     

    I have had the SAME problems THREE times.

     

    The third time just whilst I was looking at the device!

     

    There does not seem to be any contributing factor that I can think of that would cause this.

     

    How are you getting on now with the device?

     

    I like the looks of the Sony and the universal remote and DLNA streaming are really attractive, so i dont want to have to get another brand.

     

    Just on the phone to Sony NZ and the person said this was the first boot loop issue she has heard of.

     

    So, does anyone know WHY this is happening to the Sony tablets.

     

    I always thought Sony were a very good brand.

     

    My other option is to ditch it and get a Samsung galaxy, but that has no usb or card ports.


  • Kiwichristian
    2 posts since
    May 10, 2012
    Written on May 11, 2012 1:38 AM

    Hey, amillionbytes, what is MediaGo?


  • amillionbytes
    43 posts since
    Sep 30, 2011
    Written on May 11, 2012 9:15 AM

    hey Kiwi,

     

    Media Go is Sony's media player and transfer app for all its mobile devices

     

    http://mediago.sony.com/enu/download

     

    it will add all the media senseme data to your music, and you can add playlists, do podcast sync... all good !!


  • mpattenden
    mpattenden
    151 posts since
    Sep 25, 2011
    Written on May 11, 2012 9:22 AM

    Doesn't work on a Mac though

     

    Padster


  • mozzy22
    mozzy22
    4 posts since
    Jan 27, 2012
    Written on Jul 5, 2012 11:23 AM

    Hi Kiwi,

    Apologies in the delay on coming back to you. The recent android update seems to have resolved this issue. It now works like it should andit hasn't rebooted or got stuck in a loop since the update.


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