i have done a system restore which seems to have fixed the problem.
The only problem now is Vaio Update isnt working at all and i have installed the lateset version which shows in installed programs, Everytime i go to use update it says theres and update and i need to install it before i can use vaio update grrr.
E-mail contact is only an option if you are still within the warranty period; otherwise you will need to use the out of warranty telephone number. From the UK the number is 0905 0310006 (fixed rate £0.35/min).
For all contact options click the ‘Support’ tab at the top of the forum page and select ‘Get in Touch’.