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Earphones warranty outside U.S?

Topic started on Mar 16, 2012 6:05 PM , last reply on Mar 17, 2012 4:20 PM

in Audio > Headphones
ima_dyvet
ima_dyvet
1 posts since
Mar 16, 2012

Heyy there!
Last January I bought a pair of Sony earphones from BestBuy, in Los Angeles.
The left side recently stopped working and as I live in Sweden I'm not especially sure what to do..

This is what they look like:
http://www.bestbuy.com/site/Sony+-+Earbud+Headphones+-+White/2204114.p?id=1218314738498&skuId=2204114

In U.S the warranty holds for 90 days after purchasing an item.
To be honest I feel like I'm pretty much screwed and have to buy new earphones?
It's not like I could go back to Los Angeles and hand them in to the store..

If anyone knows how I can solve this problem in a better way please reply!
Thanks in advance!
/Emma


  • nikkilim
    161 posts since
    Feb 15, 2012
    Written on Mar 16, 2012 11:59 PM

    Hi, this could be just a setting on the computer. Try checking the sound on this. What OS are you using?

     

    The best way to isolate this is to try another device and see if you'll still get the same issue. https://imagicon.info/cat/12-13/vmware_happy.gif


  • Thalamus.
    Thalamus.
    Written on Mar 17, 2012 4:20 PM

    Hi Emma,

    welcome to Questions & Answers..

     

    Unfortunately as with most purchases your contract is with the retailer, that being said you have nothing to loose in contacting Sony support in Sweden & explaining your situation..

     

    Here is a link to locate Support för Sony-produkter


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