Sony: Message List

vaio VPCF11S1E overheat problem still after update bios

noreplyforum@eu.sony.com — Sat, 21 Jan 2012 17:52:23 GMT

Up, did anybody find a fix for this?

VPFC11S1E

noreplyforum@eu.sony.com — Sat, 21 Jan 2012 14:52:11 GMT

still nothing, fantastic customer support as always

VPFC11S1E

noreplyforum@eu.sony.com — Thu, 12 Jan 2012 00:53:00 GMT

Also just to clarify, I have the bios update, I have every update, I have tried battry profiles, and I have tried every other fix on the internet. (Including full clean installs).

This problem is completely due to bad workmanship/hardware.

At the very least from this I would like an email address for customer support.

VPFC11S1E

noreplyforum@eu.sony.com — Thu, 12 Jan 2012 00:50:28 GMT

Nothing but google chrome running and it is as hot as the molten sun and as loud as the hoover being run over your hungover head.

I've had this problem for a good while now, I had considered getting it repaired but given I'm a university student this computer is pretty essential . However it has gone beyond the pale. I can't even hear moderetaly loud tv over the inane WHIRRRRRRRRRRRRRRRRRRR of the fan.

I purchased it in march 2010, so as far as I'm aware its still covered by the guaruntee, also I have not tampered with it at all (but that is my next step.)

I would be emailing this, but I can't as you need to be a modern day christopher columbus to even find an email address.

For a laptop that cost me in the region of £1000, this is appalling service, and I'm goin to at least make sure the problem is known, and sony's poor customer service is to potential future buyers.

I haven't quite got the point of using a decibelomitor to measure the volume of the fan, nor have I measured the heat but I'm virging desperately near visiting a consumer watchdog to see what my legal options are concerning this.

Please at least respond to this.

(VPCF11S1E, March 2010 - Bought, well treated. )

vaio VPCF11S1E overheat problem still after update bios

noreplyforum@eu.sony.com — Mon, 19 Dec 2011 22:02:45 GMT

Same problem here and the sony help / technical support has been pretty shoddy.

Never going to buy sony again, spend all this money on a laptop just for it to be barely usable. Real shame, Not even sure if my warrant is still valid, how would I check?