http://www.sony.se/discussions/community/feeds/messages Most recent forum messages en Tue, 17 Apr 2012 19:40:52 GMT Jive SBS 4.5.7.2 (http://jivesoftware.com/products/clearspace/) 2012-04-17T19:40:52Z en https://www.sony.co.uk/discussions/message/763232?tstart=0#763232 <!-- [DocumentBodyStart:a29ab908-ae21-4348-8c3f-104b46f1be28] --><div class="jive-rendered-content"><p>Four weeks ago I took my Blu-ray player in to be repaired as it wasn't playing some of my dvds.&#160; I even took in one of the dvds it wasn't playing so they could reproduce the problem and fix it.&#160; After a week of waiting I called them back and they told me they couldn't find any problems.&#160; So I had to explain <em>again how to reproduce it.&#160; Then I get a letter last week saying they're replacing the laser</em>.&#160; Over a week later they still haven't contacted me to keep me updated.&#160; Sony have the worst customer service I've ever experienced.</p></div><!-- [DocumentBodyEnd:a29ab908-ae21-4348-8c3f-104b46f1be28] --> Tue, 17 Apr 2012 15:33:11 GMT noreplyforum@eu.sony.com https://www.sony.co.uk/discussions/message/763232?tstart=0#763232 2012-04-17T15:33:11Z 1 year, 1 month ago 0